{ "name": "FlatRateBook Service Call Fee Index", "title": "Service Call Fee Index", "url": "https://flatratebook.com/datasets/service-call-fee-index/", "csv": "https://flatratebook.com/datasets/service-call-fee-index.csv", "markdown": "https://flatratebook.com/datasets/service-call-fee-index/index.md", "computed_at": "2026-10-05", "license": "https://flatratebook.com/terms", "headline": "The median published figure in the Service Call Fee Index is 99 USD across 1 sources' own pages in USD (range 99 to 99 USD; 2 sources publish a figure), read 12 September 2026.", "quotes": [ "The median published figure in the Service Call Fee Index is 99 USD across 1 sources' own pages in USD (range 99 to 99 USD; 2 sources publish a figure), read 12 September 2026.", "2 of the 47 named sources read in full publish a figure; 45 publish none, read 12 September 2026.", "Service Call Fee Index, market US: median 99 USD across 1 source, read 12 September 2026.", "Service Call Fee Index, market GB: median 40 GBP across 1 source, read 12 September 2026." ], "citation": "\"FlatRateBook Service Call Fee Index\", updated 2026-10-05, https://flatratebook.com/datasets/service-call-fee-index/.", "changed_since": null, "national": { "unit": "USD", "n": 1, "median": 99, "min": 99, "max": 99, "p25": 99, "p75": 99, "mean": 99, "units": { "GBP": 1, "USD": 1 }, "published_sources": 2, "named_sources": 47, "read_sources": 47, "not_published": 45, "published_share": 0.043 }, "by_axis": { "market": { "US": { "USD": { "n": 1, "median": 99, "min": 99, "max": 99, "p25": 99, "p75": 99, "mean": 99 } }, "GB": { "GBP": { "n": 1, "median": 40, "min": 40, "max": 40, "p25": 40, "p75": 40, "mean": 40 } } } }, "rows": [ { "source": "Brass Tacks Plumbing & HVAC", "url": "https://brasstacksplumbing.com/how-much-should-a-plumber-visit-cost/", "figure": "$99, ", "value": 99, "unit": "USD", "vat": null, "axis": { "market": "US" }, "retrieved_at": "2026-09-12", "quote": "At Brass Tacks Plumbing & HVAC, our diagnostic fee is $99, and we waive it completely if the homeowner moves forward with the repair.", "source_class": "primary-provider-own-site", "text_sha256": "99334a734c5c0f8f1e6ce43ea21ef3b5f58d479de2b141d748eec245e8e38b6f" }, { "source": "Fix My White Goods charges", "url": "https://www.fixmywhitegoods.co.uk/copy-of-frequently-asked-questions", "figure": "£40 ", "value": 40, "unit": "GBP", "vat": null, "axis": { "market": "GB" }, "retrieved_at": "2026-09-12", "quote": "A, We charge a very reasonable one-off £40 call-out charge to cover costs in visiting to assess the fault with your appliance.", "source_class": "primary-provider-own-site", "text_sha256": "0f7e5278ea78919cf6d93f5caeb3e4e498a33226c644310c6806959685b95d9b" } ], "not_published": [ { "source": "Profit Rhino pricing", "url": "https://profitrhino.com/pricing/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Profit Rhino", "url": "https://profitrhino.com/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "The New Flat Rate", "url": "https://thenewflatrate.com/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Sera pricing", "url": "https://sera.tech/pricing", "retrieved_at": "2026-09-11", "reason": "every candidate on the page was refused" }, { "source": "Pricebookr pricing", "url": "https://www.pricebookr.com/pricing", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "ServiceTitan Pricebook Pro", "url": "https://www.servicetitan.com/features/pro/pricebook", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "ServiceTitan HVAC flat rate", "url": "https://www.servicetitan.com/industries/hvac-software/flat-rate", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "ServiceTitan electrical flat rate", "url": "https://www.servicetitan.com/industries/electrical-software/flat-rate", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Housecall Pro price book", "url": "https://www.housecallpro.com/features/price-book/", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Service Fusion flat rate", "url": "https://www.servicefusion.com/flat-rate", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Service Experts HVAC diagnostic fee", "url": "https://www.serviceexperts.com/resources/hvac-diagnostic-fee/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Service Experts trip charges and diagnostic fees", "url": "https://www.serviceexperts.com/blog/categories/additional-services/what-are-trip-charges-diagnostic-fees/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "LC Heating & Air diagnostic fee", "url": "https://lahvaclc.com/blog/what-is-an-hvac-diagnostic-fee-homeowners-guide", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Church Plumbing diagnostic fee", "url": "https://churchplumbing.com/blog/truth-plumbers-diagnostic-fee/", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Repaircare fixed-price repairs FAQ", "url": "https://repaircare.co.uk/repair/help/faq.html", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Joe Graham Appliance Repairs call-out charges", "url": "https://www.joegrahamappliancerepairs.co.uk/call-out-charges/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "London Emergency Appliance Repair cost index", "url": "https://londonemergencyappliancerepair.com/appliance-repair-cost-index/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "1st Call Appliance Service", "url": "https://www.1stcall.uk.com/", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Hamish the Plumber rates", "url": "https://hamish-the-plumber.com/rates/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "FieldEdge: diagnostic fee, service fee, trip charge", "url": "https://fieldedge.com/blog/diagnostic-fee-service-fee-trip-charge/", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "MyJobQuote emergency plumbing costs", "url": "https://www.myjobquote.co.uk/costs/emergency-plumbing", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "MyJobQuote appliance repair costs", "url": "https://www.myjobquote.co.uk/costs/appliance-repair", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "PriceYourJob emergency plumber cost", "url": "https://www.priceyourjob.co.uk/emergency-plumber-cost/", "retrieved_at": "2026-09-12", "reason": "read in full and no accepted figure on the page" }, { "source": "Optitech: 31 UK electrical firms' published prices", "url": "https://optitechautomation.co.uk/research/electrician-call-out-charge-uk-2026", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Logic4training plumber hourly rates", "url": "https://www.logic4training.co.uk/insights/how-much-do-plumbers-charge-per-hour/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Gas Engineer Software UK plumber rates", "url": "https://gasengineersoftware.co.uk/blog/average-plumber-hourly-rates-in-the-uk-2026-updated/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "WhatToCharge plumber rates", "url": "https://whattocharge.co.uk/trades/plumber/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Mend or End UK tradesperson costs", "url": "https://mendorend.co.uk/blog/uk-tradesperson-costs-2026/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "HVAC Calculator Hub diagnostic fee guide", "url": "https://hvaccalculatorhub.com/blog/hvac-diagnostic-fee-guide-2026", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "CallJolt HVAC service call pricing", "url": "https://calljolt.com/blog/hvac/how-to-price-hvac-service-calls", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "CrewConductor service call pricing", "url": "https://crewconductor.com/blog/how-much-to-charge-for-hvac-service-calls", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Housecall Pro HVAC pricing guide", "url": "https://www.housecallpro.com/resources/how-to-price-hvac-services/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "ServiceTitan: the perfect diagnostic fee", "url": "https://www.servicetitan.com/field-service-management/perfect-diagnostic-fee", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "ServiceTitan HVAC diagnostic fee", "url": "https://www.servicetitan.com/blog/hvac-diagnostic-fee", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "ServiceTitan electrical price book guide", "url": "https://www.servicetitan.com/blog/electrical-contractor-price-book", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Pricebookr: should you charge a diagnostic fee", "url": "https://www.pricebookr.com/blog/should-you-charge-a-diagnostic-fee", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Smart Service HVAC price books compared", "url": "https://www.smartservice.com/blog/hvac-price-books-list", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Simpro: best HVAC flat rate pricing app", "url": "https://www.simprogroup.com/us/blog/best-hvac-flat-rate-pricing-app", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Simpro: best HVAC pricing apps", "url": "https://www.simprogroup.com/blog/best-hvac-pricing-app", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "PipelineOn contractor pricing software", "url": "https://pipelineon.com/blog/contractor-pricing-software/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Main Street Picks Profit Rhino review", "url": "https://mainstreetpicks.com/hvac/pricebook-and-flat-rate-software/profit-rhino", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "SubcontractorHub how to price HVAC jobs", "url": "https://www.subcontractorhub.com/blog/how-to-price-hvac-jobs", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "FieldCamp HVAC pricing guide", "url": "https://fieldcamp.ai/hvac-software/pricing-guide/", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "Networx cost of a service call", "url": "https://www.networx.com/article/cost-of-service-call", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" }, { "source": "optitechautomation.co.uk", "url": "https://optitechautomation.co.uk/research/electrician-call-out-charge-uk-2026", "retrieved_at": "2026-09-12", "reason": "every candidate on the page was refused" } ], "sources": [ { "url": "https://profitrhino.com/pricing/", "label": "Profit Rhino pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://profitrhino.com/", "label": "Profit Rhino", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://thenewflatrate.com/", "label": "The New Flat Rate", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://sera.tech/pricing", "label": "Sera pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.pricebookr.com/pricing", "label": "Pricebookr pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicetitan.com/features/pro/pricebook", "label": "ServiceTitan Pricebook Pro", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicetitan.com/industries/hvac-software/flat-rate", "label": "ServiceTitan HVAC flat rate", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicetitan.com/industries/electrical-software/flat-rate", "label": "ServiceTitan electrical flat rate", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.housecallpro.com/features/price-book/", "label": "Housecall Pro price book", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicefusion.com/flat-rate", "label": "Service Fusion flat rate", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.serviceexperts.com/resources/hvac-diagnostic-fee/", "label": "Service Experts HVAC diagnostic fee", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.serviceexperts.com/blog/categories/additional-services/what-are-trip-charges-diagnostic-fees/", "label": "Service Experts trip charges and diagnostic fees", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://brasstacksplumbing.com/how-much-should-a-plumber-visit-cost/", "label": "Brass Tacks Plumbing & HVAC", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://lahvaclc.com/blog/what-is-an-hvac-diagnostic-fee-homeowners-guide", "label": "LC Heating & Air diagnostic fee", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://churchplumbing.com/blog/truth-plumbers-diagnostic-fee/", "label": "Church Plumbing diagnostic fee", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://repaircare.co.uk/repair/help/faq.html", "label": "Repaircare fixed-price repairs FAQ", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.fixmywhitegoods.co.uk/copy-of-frequently-asked-questions", "label": "Fix My White Goods charges", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.joegrahamappliancerepairs.co.uk/call-out-charges/", "label": "Joe Graham Appliance Repairs call-out charges", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://londonemergencyappliancerepair.com/appliance-repair-cost-index/", "label": "London Emergency Appliance Repair cost index", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.1stcall.uk.com/", "label": "1st Call Appliance Service", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://hamish-the-plumber.com/rates/", "label": "Hamish the Plumber rates", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://fieldedge.com/blog/diagnostic-fee-service-fee-trip-charge/", "label": "FieldEdge: diagnostic fee, service fee, trip charge", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.myjobquote.co.uk/costs/emergency-plumbing", "label": "MyJobQuote emergency plumbing costs", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.myjobquote.co.uk/costs/appliance-repair", "label": "MyJobQuote appliance repair costs", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.priceyourjob.co.uk/emergency-plumber-cost/", "label": "PriceYourJob emergency plumber cost", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://optitechautomation.co.uk/research/electrician-call-out-charge-uk-2026", "label": "Optitech: 31 UK electrical firms' published prices", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.logic4training.co.uk/insights/how-much-do-plumbers-charge-per-hour/", "label": "Logic4training plumber hourly rates", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://gasengineersoftware.co.uk/blog/average-plumber-hourly-rates-in-the-uk-2026-updated/", "label": "Gas Engineer Software UK plumber rates", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://whattocharge.co.uk/trades/plumber/", "label": "WhatToCharge plumber rates", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://mendorend.co.uk/blog/uk-tradesperson-costs-2026/", "label": "Mend or End UK tradesperson costs", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://hvaccalculatorhub.com/blog/hvac-diagnostic-fee-guide-2026", "label": "HVAC Calculator Hub diagnostic fee guide", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://calljolt.com/blog/hvac/how-to-price-hvac-service-calls", "label": "CallJolt HVAC service call pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://crewconductor.com/blog/how-much-to-charge-for-hvac-service-calls", "label": "CrewConductor service call pricing", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.housecallpro.com/resources/how-to-price-hvac-services/", "label": "Housecall Pro HVAC pricing guide", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicetitan.com/field-service-management/perfect-diagnostic-fee", "label": "ServiceTitan: the perfect diagnostic fee", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicetitan.com/blog/hvac-diagnostic-fee", "label": "ServiceTitan HVAC diagnostic fee", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.servicetitan.com/blog/electrical-contractor-price-book", "label": "ServiceTitan electrical price book guide", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.pricebookr.com/blog/should-you-charge-a-diagnostic-fee", "label": "Pricebookr: should you charge a diagnostic fee", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.smartservice.com/blog/hvac-price-books-list", "label": "Smart Service HVAC price books compared", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.simprogroup.com/us/blog/best-hvac-flat-rate-pricing-app", "label": "Simpro: best HVAC flat rate pricing app", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.simprogroup.com/blog/best-hvac-pricing-app", "label": "Simpro: best HVAC pricing apps", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://pipelineon.com/blog/contractor-pricing-software/", "label": "PipelineOn contractor pricing software", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://mainstreetpicks.com/hvac/pricebook-and-flat-rate-software/profit-rhino", "label": "Main Street Picks Profit Rhino review", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.subcontractorhub.com/blog/how-to-price-hvac-jobs", "label": "SubcontractorHub how to price HVAC jobs", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://fieldcamp.ai/hvac-software/pricing-guide/", "label": "FieldCamp HVAC pricing guide", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://www.networx.com/article/cost-of-service-call", "label": "Networx cost of a service call", "license": "the publisher's own terms; quoted for reporting and comment" }, { "url": "https://optitechautomation.co.uk/research/electrician-call-out-charge-uk-2026", "label": "optitechautomation.co.uk", "license": "the publisher's own terms; quoted for reporting and comment" } ], "methodology": "Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2). 2 of the 47 named sources that could be read published a usable figure; 45 published none and are recorded as not published, never filled in; 0 could not be read (blocked, dead or unreachable) and count nowhere. The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in USD (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 315 candidate sentence(s) were refused by a reviewer with the reason recorded. The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): two joined price distributions nobody publishes together: what the customer pays to get a technician to the door (the call-out, trip or diagnostic fee, read from contractors' own pages, in dollars and in pounds, by trade and by market band) and what the contractor pays for the flat-rate price book that sets it (per technician per month, read from the book publishers' own pricing pages); the derivation is the ratio - how many service calls a price book costs a shop per month - plus the share of contractors that publish any fee at all, the share that waive it on approval of the repair, and the emergency and out-of-hours multiplier", "embed": "

99 USD

median published figure, Service Call Fee Index, across 2 sources, read 12 September 2026

Source: FlatRateBook Service Call Fee Index
" }